Shipping policy
Claybed Shipping Policy
At Claybed, we are committed to making sure your orders are processed smoothly and delivered with care.
Order Processing
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Orders are usually processed within 2–3 business days after payment is confirmed.
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Orders placed on weekends or public holidays will be processed on the next working day.
Shipping Methods & Delivery
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We work with trusted courier partners to ensure safe and timely delivery.
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Delivery times may vary depending on your location. Standard delivery typically takes 8–10 business days.
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Once your order has been dispatched, tracking details will be shared with you.
Shipping Charges
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Shipping costs are calculated at checkout based on order value, weight, and destination.
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Free shipping may be available for orders above a specified amount (if applicable).
Damaged or Lost Packages
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If your order arrives damaged, please refer to our Claybed Damage & Replacement Policy.
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In the rare event of a lost shipment, we will coordinate with the courier to resolve the issue and arrange a replacement or refund.
International Shipping
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Currently, we [do/do not] offer international shipping. (This can be updated based on your operations.)